Thank you for choosing Luxury Packaging UK. We are committed to delivering your custom packaging products safely and on time. Please read our Shipping Policy carefully before placing an order.

1. Order Processing

All products are custom-made according to your specifications. Once your artwork and payment (where applicable) have been approved, production begins.

Order processing typically takes 1–3 business days before production starts.

2. Production Time

As all packaging products are manufactured to order, production times vary depending on the product, quantity, and finishing options selected.

Estimated production times are generally:

• Standard Orders: 7–12 business days
• Large or Complex Orders: 10–15 business days

Production times are estimates and may vary during peak seasons or due to unforeseen circumstances.

3. Shipping Time

After production is complete, orders are dispatched using reliable courier services.

Estimated delivery times:

• United Kingdom: 1–3 business days
• Europe: 3–7 business days
• International Orders: 5–10 business days

Delivery times are estimates and may vary depending on customs clearance, courier operations, weather conditions, or other factors beyond our control.

4. Shipping Charges

Shipping charges are calculated based on:

• Delivery location
• Package size and weight
• Order quantity

Shipping costs will be confirmed during the quotation or checkout process.

5. Order Tracking

Once your order has been dispatched, we will provide tracking information (where available) so you can monitor your shipment.

6. Delivery Address

Customers are responsible for providing accurate delivery information.

Luxury Packaging UK is not responsible for delays or additional charges resulting from incorrect or incomplete shipping details.

7. Damaged or Lost Shipments

If your order arrives damaged, please notify us within 48 hours of delivery and include photographs of the damaged packaging and products.

If your shipment is lost during transit, please contact us as soon as possible. We will work with the courier to investigate the issue and provide an appropriate resolution.

8. Delays

While we strive to meet all estimated delivery dates, delays may occur due to:

• Courier service disruptions
• Customs inspections
• Severe weather
• Public holidays
• High seasonal demand
• Events beyond our reasonable control

Luxury Packaging UK cannot be held liable for delays caused by third-party shipping providers.

9. International Orders

International customers are responsible for any customs duties, import taxes, or other government charges imposed by their country.

These fees are not included in our product or shipping prices unless otherwise stated.

10. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Luxury Packaging UK

Email: info@luxurypackaginguk.co.uk

Phone:+1 (406) 235- 6640

Address: