Privacy Policy
Our Business Details
Business Name: Luxury Packaging UK
Email Address: support@luxurypackaging.co.uk
Contact Number: +1(406) 235-6640
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Website Ownership: Luxury Packaging UK owns this website.
Personal Information We Collect
We collect information from clients to provide our services, respond to enquiries, and process orders for a smooth delivery experience. When a client places an order, we may ask for some personal information which is essential to collect for processing an order.
- Full Name
- Email Address
- Phone Number
- Company Name
- Billing, shipping and order-related details.
- Enquiry Information while requesting a quote
- Artwork, files & designs
- IP address, browser type and website information
How do we use your information?
The information which we collect from you is used for some working reasons listed below.
- Preparing Quotations
- Response to Enquiries
- To arrange payments and deliveries
- Processing and fulfilling orders
- Improve Website Services
- Managing Customer Request
- Maintain Website Security
- Preventing misuse and fraud
- Sending marketing communications,only in applicable conditions.
- Send updates and promotional offers with your consent.
- Comply with legal and regulatory obligations.
Our Approach to Data Protection
We are responsible for securing our customers’ information and taking organisational and technical measures. We use security measures to protect the information from unauthorised access, loss, misuse and disclosure. These measures are used to store data securely, limit access to authorised individuals and also take safeguard steps while sharing personal details with third parties.
How do we use Customer Artwork and Files?
When a customer places a custom packaging order, they submit their logos, design and artwork. These files help us understand packaging requirements. Luxury Packaging UK uses these files for order production, design needs, and also used for quotation preparation. We access these files only with our authorised team who needs them to proceed with the order.
Cookies and Website Analytics
We use cookies for our website to properly work the functions, remembering the user preferences and making their experience better. Cookies help us to understand our customers’ how to use our website and which pages they visit most. Along with this, website analytics are also an ideal to identify problems, monitor website performance and make essential changes for user experience more efficiently.
Sharing Your Information
Luxury Packaging UK does not share personal information with any party without any legal authority. The information is shared on a basis with an authentic purpose listed below.
- Payment Providers
- Delivery Companies
- Analytics Providers
- Website Hosting and IT Providers
- Legal Requirements where Applicable
- Professional Advertiser
Data Retention
We use the customer information to manage orders, service providers, and complete the business requirements. After processing all order-specific needs, we retain customers’ information and don’t use it for any other purpose.
Children’s Privacy
Our website services are not designed for children. We don’t collect children’s information. If, in some cases, children’s information is collected without permission, we must take appropriate steps to remove those details according to applicable laws.
External Website Services and Links
Luxury Packaging UK may contain third-party website links that couldn’t be directly controlled by us. External websites have their own privacy policies and data handling practices. Therefore, we recommend our customers consider external websites’ privacy policies before sharing their personal information.
Customers’ Privacy Rights
Our company gives access to our customers so they would ask about their information that builds customer trust. The rights provided by Luxury Packaging UK are as follows.
- Right of access: We allow our Customers to ask us which personal information we have collected from them.
- Access to Data Correction: Customers can also change their incorrect information and make it correct by contacting our support team.
- Deletion Rights: We also allow our clients that they can delete their personal information where applicable law permits.
- Right to Restrict Processing: In some sensitive conditions, customers can restrict their personal information for use.
- Right to Object: You can also object in some specific cases to data processing, especially in direct marketing.
- Withdraw Consent: If data is used on a consent basis, customers can withdraw their consent.
- Complaint Right: You have complete access to file complaints in the form of data violations.
Updates to Privacy Policy
With the passage of time, privacy policies can be updated according to requirements to keep information up to date. So, any changes will be published on this page with an updated policy date.
Contact Us
Do you have any queries regarding our privacy policy? Contact us with the following details.
Email Address: support@luxurypackaging.co.uk
Contact Number: +1 (406) 235-6640